> ## Documentation Index
> Fetch the complete documentation index at: https://developer.breakcold.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why do I see a "Create Lead" button in my Social Inbox messages?

> You see the "Create Lead" option when the contact messaging you hasn’t been converted into a lead or added as a lead in your CRM yet.

You see the "Create Lead" option when the contact messaging you hasn’t been converted into a lead or added as a lead in your CRM yet. Clicking it will let you quickly create a lead profile from that conversation.

![Why do I see a "Create Lead" button in my Social Inbox messages? screenshot 1](https://mintcdn.com/breakcold/VzxueuI3FocBxIY9/images/help/inbox-messaging/why-do-i-see-a-create-lead-button-in-my-social-inbox-messages-image-1-4d3d61a258.png?fit=max\&auto=format\&n=VzxueuI3FocBxIY9\&q=85\&s=d725e075b5217019979cbb1abb4d34ac)


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.